How do refunds work?

Monthly and 4-Week Subscription Billing *

You must complete the Cancellation Request Form located in the Member Center to cancel your account. 

When you cancel, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period. 

Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period. 

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Quarterly and 12-Week Subscription Billing *

You must complete the Cancellation Request Form located in the Member Center to cancel your account. 

If you cancel within the first 2 months, your access and other benefits will continue until the end of the current billing period, and you will not receive a refund unless you specify, in writing, to billing@speakermatch.com that you wish to be refunded. All refunds will be prorated to the day of your written request. 

If you cancel in the final 30 days, the cancellation will not take effect until the end of your current billing period. Your access and privileges will continue to the end of the current billing period, and you will not receive a refund. 

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Annual and 52-Week Subscription Billing *

You must complete the Cancellation Request Form located in the Member Center to cancel your account. 

If you cancel within the first 11 months, your access and other benefits will continue until the end of the current billing period, and you will not receive a refund unless you specify, in writing, to billing@speakermatch.com that you wish to be refunded. All refunds will be prorated to the day of your written request. 

If you cancel in the final 30 days, the cancellation will not take effect until the end of your current billing period. Your access and privileges will continue to the end of the current billing period, and you will not receive a refund. 

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

Cancellations by Us

We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Cancellation and Refunds of One-Time Purchases

One-time purchases cannot be canceled or refunded. 

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.