SpeakerMatch SMS Terms and Conditions
Introduction
We, at SpeakerMatch, highly value the privacy and communication preferences of our users. Our SMS communication model is built on a foundation of consent and respect for individual choices. By adhering to permission-based SMS protocols, we ensure that we only send messages to users who have given us their explicit consent.
Consent Mechanism
-
Initial Contact: Users may initiate contact via SMS for a variety of reasons, such as inquiring about services, requesting support, or subscribing to updates. This initial message serves as an indication of interest, thereby granting us permission to reply via SMS.
-
Permission Request: After receiving the initial SMS, we send an opt-in message to confirm the user's interest in ongoing SMS communications. This message clearly explains the nature and frequency of future communications, asking users to reply with a specific keyword (e.g., "CONFIRM") to provide their consent.
-
User Consent: A reply containing the designated keyword constitutes explicit permission, authorizing us to communicate via SMS.
-
Confirmation Message: Upon receiving consent, a confirmation SMS is sent, acknowledging the consent and detailing the opt-out process for discontinuing SMS communication.
Frequency of Messages
Once opted in, the number of messages received may vary based on user interaction and preferences. Since you can have SMS-based conversations with our team, including our automated support bot, it's difficult to estimate the number of messages you'll receive.
Data Rates
Standard message and data rates may apply. Check with your mobile service provider for details on your specific plan.
Opt-Out Options
Users have the right to discontinue receiving SMS messages at any time. To opt-out, simply reply with the word "STOP" to any SMS from us. Following an opt-out request, all SMS communication will cease, and the user will be removed from our SMS contact list.
Data Protection & Legal Compliance
SpeakerMatch strictly adheres to all applicable data protection and privacy laws. We encourage our users to reach out with questions or concerns about how their personal information is handled.
Legal Disclaimer
SpeakerMatch will not be responsible for any loss or damage resulting from the opt-in or use of our SMS service. Users agree to receive SMS messages at their own risk.
Contact
Should you have any questions or require further clarification about our SMS communication protocols, please feel free to contact our support team.