Temporarily Pause Your SpeakerMatch Membership
We understand that circumstances can change, and you may need to take a break from your SpeakerMatch membership. That’s why we offer the option to suspend your membership billing for up to 6 months. This allows you to pause your subscription without losing your account or profile information, so you can easily resume when you’re ready.
To suspend your SpeakerMatch subscription:
- Go to your SpeakerMatch Member Center.
- Select Billing -> Cancel or Suspend My Account and follow the on-screen instructions.
- You'll receive an immediate confirmation number both on-screen and via email.
Contact our support team immediately if you do not receive a confirmation so we can be sure your request has been processed correctly.
What Happens During the Suspension?
- Profile Content Remains Safe: Your profile stays in the system, but it may not be displayed to event organizers until billing resumes.
- No Billing Charges: Your account will not be charged during the suspension period.
- Maximum Hold Period: You can suspend billing for up to 6 months. After that, your subscription will automatically reactivate unless you request additional changes.
- Seamless Reactivation: When you’re ready to return, your account can be reinstated without any loss of information.
Why Suspend Instead of Cancel?
- Flexibility: Taking a temporary break instead of canceling ensures you can pick up right where you left off.
- Retention of Data: All your profile information, applications, and settings remain intact.
- No Re-registration Needed: Reactivating is as easy as resuming billing—no need to create a new account.
Ready to Pause Your Membership?
If you’re ready to suspend your SpeakerMatch membership billing, log into your Member Center and follow the steps above. For any additional assistance, reach out to our support team—we’re here to help.